Management should focus on using measurement frameworks that show the hypothesized relationships between desired outcomes and the drivers (or leading indicators) of those outcomes; what’s more, developing the right measures and using measurement data must be iterative and highly interactive.
What is “disruptive technology”? What is it disrupting?
Colorado State IT Strategy document.
Where is the fat? If HP has it right, then this article shows you the places where you can cut IT fat.
What are the key trends for 2007 and beyond? According to Gartner, Top 10 Outsourcers are going to lose market share! Read this and other predictions for 2007 and beyond.
How did BT get a 19% improvement in unit cost at the same time it achieved 15% increase in customer satisfaction? How did they do it in one year!!
Does IT ROI matter? According to this research, “best in class” companies measure and track IT ROI to accomplish a 93% improvement in key metrics!
A project’s charter is its anchor. It provides returns exponentially greater than the time and effort spent creating it.
This paper defines cloud computing, details its benefits, issues, risks, and describes a cloud computing maturity model.
Ever wonder what happens when business and IT are not aligned? Well, like most other things in life, there are symptoms of misalignment. Monitoring them and analyzing them can help you avert disaster.
