The merger of Daimler and Chrysler made perfect sense on paper. Now that there is talk of Chrysler being on the block again, did they forget to put critical things on that paper?
One of the toughest questions to answer is: is my business is alignment with IT?<br />Prof. Luftman tries to answer this question in this paper originally published in 2000.
Customer service can make all the difference in a commodity market such as retail. This key differentiator is often ignored. This article provides an important reminder.
Every strategist faces the “stay the course” or “cut and run” choice at least once in their careers. How do you decide which course is the correct one? More importantly, is this even a correct or complete set of choices?