Suppliers are the lifeblood of many – all? – companies. The question is: how to forge a win-win relationship with them? This article provides much needed guidance.
Customer service can make all the difference in a commodity market such as retail. This key differentiator is often ignored. This article provides an important reminder.
Every strategist faces the “stay the course” or “cut and run” choice at least once in their careers. How do you decide which course is the correct one? More importantly, is this even a correct or complete set of choices?