The Discipline of Business Model Innovation
A good primer on Business models and their importance to competitive differentiation.
CIO Knowledge Base – Page 487
All Resources in: CIO Knowledge Base
How Technology Delivers For UPS
UPS is using IT to create competitive advantage for itself. Are they bringing “custom software” back?
Your Digital Blind Spot(s)
This paper raises an excellent issue: why do digital strategies fail? In order to answer that question, one must start at the very beginning and ask: what is the "true" aka "meaningful" role of your digital strategy?
Business IT Alignment: 7 Signs of Trouble in Paradise
Ever wonder what happens when business and IT are not aligned? Well, like most other things in life, there are symptoms of misalignment. Monitoring them and analyzing them can help you avert disaster.
Buzzword: Business Model
"Business model" has to be the king of buzzwords. "Strategy" is not far behind but there is something about business models that makes it more powerful! This article tries to demystify the term.
Use true IT costs to engage apathetic business managers in IT planning
According to this study, Business Unit Heads are not concerned about IT Costs as they represent only 2-5% of their budgets. Really?
An Emerging IT Ecosystem
Today, IT products and services are delivered to the customer for them to assemble and deploy. Is this paradigm shifting?
Lessons For Post Merger Integration
The merger of Daimler and Chrysler made perfect sense on paper. Now that there is talk of Chrysler being on the block again, did they forget to put critical things on that paper?
Are Your Customers Dissatisfied? It May Be Time to Check-out Your Salespeople
Customer service can make all the difference in a commodity market such as retail. This key differentiator is often ignored. This article provides an important reminder.
Why bad things happen to good IT Strategies?
You thought you have dotted all Is and crossed all Ts but still the IT Strategy failed. Why?