CIO Knowledge Base – Page 500

All Resources in: CIO Knowledge Base

Part VII: Customer Satisfaction and IT Value

Last week, we focused on productivity and its impact on IT Value. This week, we will take a look at customer satisfaction and its impact on IT Value

Part VIII: Risk and IT Value

Last week we discussed customer satisfaction. This week we will look at the risk dimension of IT Value.

A New Method for Quantifying IT Value

Applied Information Economics (AIE) is a method for quantifying the value of IT investments. This overview of AIE provides an overview of key IT decision

Part II: Specific Areas Where IT Creates Value (Revenue Focus)

Last week, we lay the foundation for a discussion on IT Value. This week, we look at specific areas where IT creates value.

Part III The Cost Dimension of IT Value

Last week, we focused on revenues. This week, we look at the costs in the IT value equation.

eStrategy: eBusiness Rainbow and Your Pot of Gold

How does website design drive business value? Read On!

Introduction to B2B E-Commerce Basics for SMEs

B2B E-Commerce Basics for SMEs: A Practical Introduction

A practical introduction to B2B e-commerce for small and medium-sized enterprises. This resource explains how digital business-to-business commerce works, why it differs from consumer e-commerce, and what SMEs should understand before using online channels to buy from, sell to, or trade with other businesses.