DAM/VAM Methodology

The Demand and Value Assessment Methodology (DAM and VAM) is an interactive program that evaluates the capacity of proposed online delivery to meet market demands and generate valuable outcomes. It assists agencies in developing transparent and auditable assessments of demand and value propositions for online government programs. These propositions serve as the basis for business cases, justify resource investment, and demonstrate accountability and transparency. The methodology ensures a consistent approach across agencies and provides various advantages.

At the project level, the Demand and Value Assessment Methodology enables the preparation of business cases, justification of expenditure and policy decisions, assessment of progress toward project and program goals, and impact assessment on agency business, customer base, demand, and social value. At the government agency level, it facilitates the evaluation of the agency’s contribution to the whole of government strategies, analysis of the agency’s capacity to deliver e-government services, assessment of impacts on clients to ensure the right mix of services, identification of future policy and priority areas for improvement and investment, and a mechanism for sharing information, achievements, and strategies with other agencies and contributing to developing best practice approaches.

The criteria of demand and value are essential as they enable the government to assess a service from the perspective of the end-users. By considering demand, the provider can determine the nature of the end-users needs and how best to attend to them. Value is also significant and typically centered on costs and benefits. However, in the case of government, a consideration in determining value must also take account of social and governance implications. The Demand and Value Assessment Methodology provides a structured approach for agencies to assess demand and value and ensure the delivery of effective and valuable online government programs.

The Demand and Value Assessment Methodology (DAM and VAM) category in our CIO Reference Library is a collection of resources, articles, and insights focused on providing IT executives and other professionals with a comprehensive understanding of DAM and VAM, an interactive program that evaluates the capacity of proposed online delivery to meet the demands of the market and generate valuable outcomes.

This category covers a wide range of topics related to DAM and VAM, including:

• Overview of DAM and VAM: This includes an introduction to the concept of DAM and VAM, its purpose, and the benefits of using DAM and VAM in developing transparent and auditable assessments of demand and value propositions for online government programs.
• DAM and VAM methodologies and techniques: This includes an overview of the various methodologies and techniques used in DAM and VAM, such as cost-benefit analysis, impact assessment, and progress assessment.
• DAM and VAM benefits: This includes an overview of the various benefits of using DAM and VAM, such as justifying resource investment, demonstrating accountability and transparency, and assessing impacts on agency business, customer base, demand, and social value.
• DAM and VAM criteria: This includes an overview of the essential criteria of demand and value, which enables the government to assess a service from the perspective of the end-users and take account of social and governance implications.
• DAM and VAM application: This includes an overview of the application of DAM and VAM at the project and government agency levels, enabling agencies to assess demand and value and ensure the delivery of effective and valuable online government programs.

By exploring the Demand and Value Assessment Methodology (DAM and VAM) category, IT executives and other professionals can gain a comprehensive understanding of the various methodologies and techniques used in DAM and VAM and the benefits of using DAM and VAM in developing transparent and auditable assessments of demand and value propositions for online government programs. This knowledge can help organizations to justify resource investment, demonstrate accountability and transparency, and assess impacts on agency business, customer base, demand, and social value.