This research paper explores enterprise architecture and IT Service Management (ITSM) frameworks and tools, makes a connection between the two disciplines and related tools, proposes measures to further integrate EA tools with ITSM Tools (CMDB/ITIL Tools).
This quick introduction to ITIL compares and contrasts its function and role in the enterprise with that of enterprise architecture and makes the case for these disciplines being complementary and the teams working on them collaborating with each other to get the biggest bang for the IT buck.
This presentation discusses technology change management (TCM) – the role of strategic planning, enterprise architecture and ITIL in enabling and governing the implementation of technology change.
This paper discusses ITSM frameworks and processes and their relationship to EA frameworks and processes. Good Discussion!
This research paper lays for foundation to integrate enterprise architecture, service oriented architecture (SOA), and IT Service Management (ITSM) framework ITIL. The discussion introduces the
Discover how integrating Enterprise Architecture, SOA, and ITIL enhances service integration, reduces costs, and improves business agility.
This guide details a framework, template and process to help in the selection of an enterprise architecture methodology.
This example illustrates the use of enterprise architecture planning to create a set of technology standards that set the direction, requirements, and recommendations for all
This article makes a case for effective IT Governance and suggests that the path to it is through effective enterprise architecture planning and robust portfolio management.
The author presents a set of questions that a CIO should ask their enterprise architecture team to make sure that their enterprise architecture is designed to deliver business value.
