IT ROI/Value

A Framework for Managing IT

This white paper presents a framework to manage information technology efficiently and effectively. A good discussion for the CIO to follow to understand what drives IT value and how to build and deploy IT capability that creates this value. 

IT ROI Workbook

An excellent template to evaluate the return on investment for IT projects. This IT ROI Template provides detailed analysis and three key metrics – ROI, NPV, and TCO – on projects and can be easily adapted for deployment in your organization. 

e-Book – How to Create Business Value Using IT

This e-book discusses how to create business value through IT investments. It provides a view of the issues surrounding IT value, and provides simple tools to quantify, and communicate business returns from IT investments. (100 pages)

Measuring the Value of Business IT Alignment

Can we measure the alignment of information technology with business? What is the value created by Business IT Alignment? The second question is somewhat more important because there is no sense in measuring something that does not create value! This paper presents a case study to illustrate a framework to measure business IT alignment, and its impact on a critical component of value creation: employee engagement. Excellent Read (100 pages)

Part 1: Does IT Create Competitive Advantage?

This paper dives, headlong, into the debate of "does IT matter?" and tackles key assumptions, conclusions, myths, and conventional wisdom on the value of IT to enterprise value. Good Read!

Part 2: Does IT Create Competitive Advantage?

This paper builds upon part one by focusing on one of the ten themes to gain strategic advantage in the 21st century: collaboration. How does collaboration affect competitive posture, and how to leverage it to gain competitive advantage? What does all this have to do with IT? Read On!

A Framework for IT Value for Not For Profit Organizations

This presentation introduces a framework for IT value that has been adapted for use by not-for-profit or public service organizations (government entities for example). The key challenge for such organizations is the quantification of value delivered through information technology strategic planning and implementation in the absence of profit or dollar denominated metrics. This framework proposes metrics that are designed for not-for-profit use. Excellent Read!

A Tutorial on Return on Investment (ROI)

This presentation provides an in-depth tutorial on return on analysis (ROI) concepts used to calculate the value delivered by information technology initiatives. It introduces the concept of ROI, discusses the different types of ROI metrics in use, the benefits of using an ROI based approach to IT value, the pros and cons of using the approach, and presents different approaches to calculate ROI, with examples. Excellent Read! (100 pages) 

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