This paper extends the DeLone and McLean framework to define and measure software project success, software project management success, and software project product success.
This chapter discusses the key concepts to understand and calculate the Return on Investment (ROI) for IT Projects, limitations of the ROI method, best practices for incorporating uncertainty and risk into ROI analysis, and the role ROI plays in business IT alignment.
<div>This paper introduces the Application Investment Management (AIM) Framework for "effective" business application planning i.e. the framework helps align "business value with application spending to achieve immediate IT cost savings and reduce ongoing costs by creating a simpler and more disciplined environment."</div>
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<div>Do you want to unlock the strategic value of IT?</div>
This case study demonstrates the use of the Balanced Scorecard by an IT department to demonstrate value to business and stave off efforts to make IT a cost center.
This paper discusses the implementation of an IT Balanced scorecard at a healthcare organization (hospital) using “SAS® Strategic Performance Management for Healthcare”
This quick overview of the WiBe Framework starts with a discussion on economic efficiency as it relates to IT projects and then describes how the WiBe Framework is designed to measure it.
This paper presents a framework to assess IT/IS project success and confirms the importance of 1) managing user expectations 2) communications in the success of Information Technology.