Measuring IT Returns: Counting Chickens from Eggs?
Proving IT’s Value is the Achilles heel of CIOs. There are many views and more tools but the issue persists. What now?
IT ROI/Value – Page 19
All Resources in: IT ROI/Value
Rethinking measurement: More than evaluating performance
Management should focus on using measurement frameworks that show the hypothesized relationships between desired outcomes and the drivers (or leading indicators) of those outcomes; what’s more, developing the right measures and using measurement data must be iterative and highly interactive.
IT Powered Growth
How to pull out of an information technology tailspin!
Surprise! IT Still matters!
Does IT Matter? If you needed proof, here it is…
A Framework for IT Investment Management
A framework for IT Investment Management – also covers the process and maturity model. Must Read!
Mission Impossible: Demonstrating the Value of IT
CIOs are caught in a vicious circle of "cost cutting" begetting more cost cutting expectation! How can you get out front and demonstrate IT’s value?
BT Tunes IT ROI
How did BT get a 19% improvement in unit cost at the same time it achieved 15% increase in customer satisfaction? How did they do it in one year!!
Realize the Returns from Enterprise Management Applications
Does IT ROI matter? According to this research, “best in class” companies measure and track IT ROI to accomplish a 93% improvement in key metrics!
Help! We are being treated as a cost center!
Let’s face it. An IT organization that has to justify its budget as a cost center has lost the respect of the business community somewhere along the line.
Why IT ROI doesn’t matter?
Does IT ROI matter? Great many intelligent people are spending sleepless nights and countless dollars calculating IT ROI. The author argues that they are wasting their time and shareholder dollars!
