This paper presents a comparative analysis – describes the similarities and differences – of key frameworks, methodologies, approaches for evaluating the return on investment on government it.
This paper discusses the three critical issues at the heart of the performance measurement puzzle – what to measure? how to measure? How to connect measurement with business results?
Learn how to optimize public value in your agency’s IT portfolio. This guide offers a structured methodology for assessing and prioritizing government IT initiatives, providing CIOs with actionable insights for effective decision-making.
This case study illustrates the use of the public value framework for government IT to assess the public ROI generated. The specific initiative discusses is the implementation of the Austrian Federal Budgeting and Bookkeeping System.
This case study illustrates the use of the public value framework for government IT to assess the public ROI generated. The specific initiative discusses is the implementation of the Commonwealth of Pennsylvania’s Integrated Enterprise System.
This case study illustrates the use of the public value framework for government IT to assess the public ROI generated. The specific initiative discusses is the implementation of the Government of Israel’s Merkava Project.
This e-book details a business driven framework for cost optimization. An excellent resource for the CIO to understand how to cut fat without touching muscle. MUST Read! (550+ pages)
How do you measure return on investment in the public or government or not for profit sector that do not produce revenues or profits and differentiation is really not a factor? Public Return on Investment (ROI) is a framework for measuring value of IT investments in these environments.
Arguing that IT organization has no room to be squeezed more, the authors make the case for supply management as an effective way to optimize IT’s costs
This research addresses the question: How technology will empower the customer? This first part explores the changes to come in how companies interact with their customers.