Best Practices for Communication between Client and Vendor in IT Outsourcing Projects
Master the art of client-vendor communication in IT outsourcing projects.
IT Sourcing Research – Page 2
All Resources in: IT Sourcing Research
Which Buyers’ Skills Shape Supplier Performance?
This paper studies how buyers’ technical expertise and supplier governance skills shape their satisfaction with suppliers’ performance i.e. price, quality, and cooperativeness of products or services bought.
Are Contracts a Substitute for Supplier Relationship Management?
This paper explores the relationship between relational governance and formal contracts in creating better supplier performance in outsourcing.
Why do Outsourced IT Systems Fail?
This research case study examines the failure of outsourced IT systems and proposes a theory and framework to predict and avoid such failures.
2009 Green Outsourcing Survey
 This survey provides invaluable insights into "green" outsourcing vendors. Who are the Top 50 Green Outsourcers? Who are the Top Green Technology Outsourcing Vendors by country? Who are the Top Green Consultants, Outsourcing Advisors and LEED Firms?