This guide provides useful advice on creating partnerships with key solution providers. These alliances improve delivery quality and benefit realization at the same time sharing risks with key suppliers.
This white paper assesses recent trends in the mid-tier sourcing marketplace, and basic considerations faced by buyer organizations with differing levels of outsourcing experience. Risks and opportunities are discussed, and potential sourcing strategy options and key success factors are outlined.
This white paper examines key functions in facilities management outsourcing, describing specific considerations and challenges for each. A distinction is made between critical activities that deserve a high degree of management attention, and activities that may merit less consideration,thereby freeing up management to focus on what really matters.
This document provides an overview of the Enterprise Performance Life Cycle (EPLC) framework developed by the US Department of Health and Human Services (HHS) . This document identifies the ten phases of the EPLC and describes the associated responsibilities, activities, exit criteria, deliverables and reviews associated with each phase.
This compendium of thought leadership articles, practitioner interviews, and market research highlights strategic sourcing trends in Europe and can be valuable for leaders engaged in implementing information technology, business process improvement and other sourcing activities.
A quick discussion on outsourcing – why outsource? what to outsource? whom to outsource it to? it is all about business value – outsourcing helps an organization focus on their core competencies so the promise is that creates more business value.
This presentation discusses best practices for shared services chargeback – what is the objective? how to go about it? what are alternative models/frameworks/methodologies for chargeback? – with illustrative examples.
This presentation discusses: How can organizations reduce cost and risk in software deals? What are the hidden costs in SaaS agreements, and how can organizations avoid them?
This whitepaper presents a generic template and guidelines for vendor selection. It does not promise to be a complete or definitive work on the topic nor a de-facto standard for vendor selection.