Bargains are good. Strategic sourcing is better – "when key purchasing decisions are handled creatively, bargains are just the beginning." This article explains the concept of strategic sourcing in simple, easy to understand terms – What’s So Strategic About Sourcing? where is the strategy in sourcing?
This whitepaper identifies key concerns and discusses best practices to address them to secure data and intellectual property in offshore outsourcing relationships
This analysis dives into the impact of software engineering maturity on IT outsourcing efficiency. It explains how best practices in software development lead to reduced error rates, faster project delivery, and overall cost savings. CIOs will discover strategies to evaluate outsourcing partners and ensure project success by prioritizing quality and engineering standards.
This research report discusses how top companies use technology and partners to create a world class logistics capability.
This outsourcing services book provides guidance in evaluating a financial institution’s risk management processes to establish, manage, and monitor IT outsourcing relationships.
This white paper discusses vendor management best practices for successful IT and business process outsourcing.
This paper analyzes and clarifies issues surrounding offshore security; discusses how clients and service providers can both adopt a systematic security framework to reduce security risks, and outlines observed best practices.
This presentation discusses the risks in outsourcing IT services and evaluates their potential mitigation using standardization.
This study focused on three common approaches to IT reorganization and resizing, as a result of outsourcing, and their impact on the retained IT workers. The authors use the concept of a "psychological contract" to highlight the issues that arise, and to provide guidelines to CIOs so they can manage them better.
This comprehensive case study unveils the correlation between enterprise architecture maturity and business process outsourcing success, offering insightful guidance for strategic planning and decision-making. Empower your BPO initiatives with an understanding of how enterprise architecture maturity can shape outcomes.