Do an organization’s internal processes affect the quality of outsourced services? This research explored this issue with a focus on two internal processes namely, business
 Outsourcing Vendor Management defines outsourcing, discusses the latest trends in the outsourcing industry and then defines vendor management and presents a vendor governance model.
 This paper introduces a supplier evaluation framework and process that focuses on building sustainable supplier relationships based upon core values.
 Overview of eSourcing Capability Model (eSCM) provides an in depth description of the eSCM framework and explain how it will revolutionize the business of outsourcing.