The unit labor costs are rising – exponentially in some instances – in key offshore destinations such as India. People switch jobs in a matter of weeks – the attrition rates are always a problem in booming economies. So how do you cope?
Is it time to rethink your outsourcing relationship? If you have made one of the errors highlighted in this article then the answer is yes!
An excellent presentation on the "economics" of outsourcing. Tackles key questions with data and analysis…not hype! Must read
This paper presents the Client Outsourcing Maturity Model (COMM), a three-dimensional framework and provides an example of its assessment methodology results.
This paper presents a framework for assessing outsourcing benefits and costs from the firm’s perspective
Is it time to take another look at offshoring? Why? How do you go about it? Read On…
A very good summary – I believe it lacks details – on managing outsourced processes in an organization. Good read!
Exporting business processes creates all kinds of opportunity for trouble, but companies can do much to reduce the threat. Experts from the Wharton School and Booz Allen Hamilton weigh in.
Booz Allen Hamilton research reveals that a third of those who outsource fail to achieve the expected benefits. Is that outcome inevitable? Absolutely not, if companies pay close attention to outsourcing governance.
It seems like everybody has a grandparent in Florida and business operations in Bangalore, India!