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IT Sourcing Knowledge

The “IT Sourcing” category is a valuable resource for CIOs, IT executives, and technology leaders, providing articles and documents focused on the strategies, best practices, and trends in IT sourcing. As part of our CIO Reference Library, this category aims to help IT leaders make informed decisions about sourcing IT services, products, and talent to ensure the effective delivery of IT solutions that align with business objectives.

By exploring this category, you will gain insights into:

  • An overview of IT sourcing strategies and models, including insourcing, outsourcing, offshoring, nearshoring, multisourcing, and shared services
  • Best practices for IT sourcing, including vendor selection, contract negotiation, risk management, performance measurement, and relationship management
  • The role of emerging technologies and trends, such as cloud computing, automation, artificial intelligence, and digital transformation, in shaping IT sourcing strategies and decisions
  • Techniques for integrating IT sourcing with IT governance, IT investment management, and IT service management (ITSM) frameworks like ITIL to ensure a holistic approach to managing IT within your organization
  • Case studies and success stories showcasing how organizations have successfully navigated the complexities of IT sourcing to optimize costs, enhance service quality, and support business growth
  • The impact of legal, regulatory, and compliance considerations on IT sourcing decisions, including data privacy, intellectual property, and industry-specific regulations
  • Expert opinions, commentaries, and thought leadership on the future of IT sourcing and the implications of emerging trends for organizations across industries and sectors

By staying up-to-date with the latest IT sourcing resources, CIOs and IT leaders can make informed decisions that help their organizations achieve strategic goals, optimize costs, and maintain a competitive edge. Visit this category regularly to discover new content and resources that will provide valuable insights, practical guidance, and information on the latest developments in IT sourcing, enabling you to drive value and success in your organization through effective IT service delivery and resource management.

Understanding the e-Business Ecosystem

e-business does not operate in a vacuum. Its environment has a deep and meaningful impact on its design and operations. This presentation discusses the elements of the macro environment and their impact on e-business. What is the impact of legal, regulatory, ethical, privacy, and other issues on e-business? What is the impact of government policies, taxation, economics etc. on an e-business? (46 slides)

Vendor Relationship Management Guide

This guide provides useful advice on creating partnerships with key solution providers. These alliances improve delivery quality and benefit realization at the same time sharing risks with key suppliers.

Challenges and Opportunities for Mid-Tier Sourcing Clients

This white paper assesses recent trends in the mid-tier sourcing marketplace, and basic considerations faced by buyer organizations with differing levels of outsourcing experience. Risks and opportunities are discussed, and potential sourcing strategy options and key success factors are outlined.

Facilitites Management Outsourcing

This white paper examines key functions in facilities management outsourcing, describing specific considerations and challenges for each. A distinction is made between critical activities that deserve a high degree of management attention, and activities that may merit less consideration,thereby freeing up management to focus on what really matters.

Enterprise Performance Life Cycle (EPLC) Framework [HHS]

This document provides an overview of the Enterprise Performance Life Cycle (EPLC) framework developed by the US Department of Health and Human Services (HHS) . This document identifies the ten phases of the EPLC and describes the associated responsibilities, activities, exit criteria, deliverables and reviews associated with each phase.

Strategic Sourcing Visions 2013

This compendium of thought leadership articles, practitioner interviews, and market research highlights strategic sourcing trends in Europe and can be valuable for leaders engaged in implementing information technology, business process improvement and other sourcing activities.

Capability Sourcing Overview

A quick discussion on outsourcing – why outsource? what to outsource? whom to outsource it to? it is all about business value – outsourcing helps an organization focus on their core competencies so the promise is that creates more business value.

Software Licensing and Pricing Best Practices

This presentation discusses: How can organizations reduce cost and risk in software deals? What are the hidden costs in SaaS agreements, and how can organizations avoid them?

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