What is the biggest problem facing IT Value? Lack of single framework that connects business and IT – top to bottom; left to right. Can a single framework connect the organizational stovepipes and frameworks within each? This is a good start but the problem is far from fixed. Good Read!
A guide to outcomes management methodology
This report presents the results of Applied Information Economics (AIE) in action in a real life setting – Environmental Protection Agency (EPA) wanted to ascertain the implications of replacing desktops on an accelerated schedule. EPA used AIE to create a business case for this "investment". Here is the report from that study.
This chapter presents the use of Balanced Scorecard to align IT with business.
A good discussion on EVA and how to plug its shortcomings.
Project Portfolio Management is a critical concept and tool for IT Managers. Have you cut through the hype so you can use this tool?
Excellent paper on IT value measurement. This framework powered Baseline’s 500. Very informative.
Managing IT like a business? Here is another tool to assist you.
What is the impact of customer retention efforts on Customer lifetime value? Read On…
IT Executives Cutting Budgets and Consolidating Assets in 2008