This report presents the results of Applied Information Economics (AIE) in action in a real life setting – Environmental Protection Agency (EPA) wanted to ascertain the implications of replacing desktops on an accelerated schedule. EPA used AIE to create a business case for this "investment". Here is the report from that study.
This chapter presents the use of Balanced Scorecard to align IT with business.
Excellent paper on IT value measurement. This framework powered Baseline’s 500. Very informative.
Managing IT like a business? Here is another tool to assist you.
What is the impact of customer retention efforts on Customer lifetime value? Read On…
A very good presentation that extends an IT Strategy framework to include solutions architecture using service oriented architecture (SOA.) Good read!
IT business value (ITBV) program provides a customer-focused, data-driven IT investment decision making process and framework for measuring and evaluating IT products, services, and support in terms that reflect business benefits.
Can you imagine a world without Google? I for one can't imagine one without Microsoft. Microsoft's bugs make Google indispensible!
The paper presents a framework for developing an IT Strategy for business value.
CIOs are not known for innovation. Yet. This excellent discussion should help you change that…
