A soup to nuts overview of the Balanced Scorecard technique: What is balanced scorecard? What are the four management perspectives? What are the three approaches
This 10-step process gives senior IT leaders a practical way to align technology with business goals. It covers mapping value chains, analyzing change drivers, building technology roadmaps, managing capacity, and ensuring IT programs directly support strategic objectives.
This primer provides tools, concepts and a framework for addressing a number of critical challenges facing enterprise information technology (IT) organizations.