Connecting Customer Retention Efforts with Customer Lifetime Value
What is the impact of customer retention efforts on Customer lifetime value? Read On…
IT Strategy Knowledge – Page 134
All Resources in: IT Strategy Knowledge
IT Strategy Framework with SOA
A very good presentation that extends an IT Strategy framework to include solutions architecture using service oriented architecture (SOA.) Good read!
Measuring IT Success at the Bottom Line
IT business value (ITBV) program provides a customer-focused, data-driven IT investment decision making process and framework for measuring and evaluating IT products, services, and support in terms that reflect business benefits.
Case Study: Strategic Use of Information Technology
Can you imagine a world without Google? I for one can't imagine one without Microsoft. Microsoft's bugs make Google indispensible!
IT Strategy For Business Value
The paper presents a framework for developing an IT Strategy for business value.
Building IT-Enabled Innovation Capabilities at Intel
CIOs are not known for innovation. Yet. This excellent discussion should help you change that…
IT Strategy: Organisational Capability Analysis Frameworks
The good professor hits upon this key topic with an assortment of tools/frameworks – SWOT, Balanced Scorecard, 7S Framework etc. – and case studies. Excellent Read!
CIO Survey: Does IT Strategy Matter?
A survey of senior IT Executives on the value of IT Alignment. And the survey says…
Strategy Execution: The Road Not Taken
Every year, companies invest an extraordinary amount of time, money and effort.
IT Value: How to Measure Anything
Enclosed is an introduction to "Applied Information Economics" aka AIE. The author – Douglas Hubbard – provides the value proposition for the value proposition measuring framework! Good Read!
