Introduction to Earned Value Management (EVM) A presentation on the Earned Value Management (EVM) methodology. Good read!
Corporate Valuations and Customer Lifetime Value What is the connection between shareholder value and customer lifetime value? Read On…
Measuring Information Productivity Excellent paper on IT value measurement. This framework powered Baseline’s 500. Very informative.
Connecting Customer Retention Efforts with Customer Lifetime Value What is the impact of customer retention efforts on Customer lifetime value? Read On…
IT Strategy Framework with SOA A very good presentation that extends an IT Strategy framework to include solutions architecture using service oriented architecture (SOA.) Good read!
Measuring IT Success at the Bottom Line IT business value (ITBV) program provides a customer-focused, data-driven IT investment decision making process and framework for measuring and evaluating IT products, services, and support in terms that reflect business benefits.
Case Study: Strategic Use of Information Technology Can you imagine a world without Google? I for one can't imagine one without Microsoft. Microsoft's bugs make Google indispensible!
IT Strategy For Business Value The paper presents a framework for developing an IT Strategy for business value.
Building IT-Enabled Innovation Capabilities at Intel CIOs are not known for innovation. Yet. This excellent discussion should help you change that…