Adding Value to the IT Organization Managing IT like a business? Here is another tool to assist you. May 21, 2009
Corporate Valuations and Customer Lifetime Value What is the connection between shareholder value and customer lifetime value? Read On… May 21, 2009
IT Strategy Framework with SOA A very good presentation that extends an IT Strategy framework to include solutions architecture using service oriented architecture (SOA.) Good read! May 21, 2009
Measuring IT Success at the Bottom Line IT business value (ITBV) program provides a customer-focused, data-driven IT investment decision making process and framework for measuring and evaluating IT products, services, and support in terms that reflect business benefits. May 21, 2009
Connecting Customer Retention Efforts with Customer Lifetime Value What is the impact of customer retention efforts on Customer lifetime value? Read On… May 21, 2009
Gartner Recommends Key Cost-Cutting Tactics in Data Management and Integration A recession is upon us. Are you ready? May 21, 2009
IT Strategy For Business Value The paper presents a framework for developing an IT Strategy for business value. May 21, 2009
Building IT-Enabled Innovation Capabilities at Intel CIOs are not known for innovation. Yet. This excellent discussion should help you change that… May 21, 2009
Case Study: Strategic Use of Information Technology Can you imagine a world without Google? I for one can't imagine one without Microsoft. Microsoft's bugs make Google indispensible! May 21, 2009
Gartner Identifies Seven Grand Challenges Facing IT What lies ahead? You already know. Just look. Gartner has me convinced. Your turn… May 21, 2009