What Must Managers Know About ITIL?
This paper is a quick read on the 10 things that provide a better chance for an ITIL implementation to succeed.
ITIL Framework Hub – Page 11
All Resources in: ITIL Framework Hub
Business IT Alignment Best Practices with ITIL, COBIT, and COSO
This is an excellent presentation on ITIL, COBIT and COSO. It explores how ITIL best practices can be effectively used to align IT services with current business needs, enhancing service quality and efficiency.
ITIL Quick Reference Poster (Key Elements)
ITIL Quick Reference poster provides a succinct overview of the key elements of ITIL methodology.
Mapping ITIL to the Real World
This paper investigates adoption of ITIL, trends in ITIL practices, and a brief description of the market.
A Guide to ITIL
A soup to nuts guide on ITIL
Aligning COBIT, ITIL, and ISO/IEC 27002 for Optimal IT Governance, Service Management, and Information Security
This management briefing explains how to align COBIT, ITIL, and ISO/IEC 27002 frameworks for improved IT governance, service management, and information security, benefiting senior management and IT professionals.