Assessing client maturity: a key to successful outsourcing
This paper presents the Client Outsourcing Maturity Model (COMM), a three-dimensional framework and provides an example of its assessment methodology results.
May 27, 2009
Menu
Overview of ITIL V3
A very good overview of the ITIL V3 Methodology.
May 27, 2009
ITIL Inside: Integrating ITIL Into Existing Organizational Practices
How to seamlessly integrate ITIL with existing practices such as CMM, Six Sigma, COBIT, ISO 9000?
May 26, 2009
What Must Managers Know About ITIL?
This paper is a quick read on the 10 things that provide a better chance for an ITIL implementation to succeed.
May 7, 2009
Business IT Alignment Best Practices with ITIL COBIT and COSO
This is an excellent presentation on integrating ITIL, COBIT and COSO.
April 30, 2009
ITIL Quick Reference Poster
ITIL Quick Reference poster provides a succinct overview of the key elements of ITIL methodology.
April 2, 2009
Mapping ITIL to the Real World
This paper investigates adoption of ITIL, trends in ITIL practices, and a brief description of the market.
March 17, 2009
January 1, 1970
Quick Links
Menu
Copyright © 2020 CIO Portal. All rights reserved.