ITIL Critical Success Factors

This discussion focuses on the soft factors driving successful ITIL implementations. CIOs can learn how organizational culture can make or break even the best planned ITIL implementations. Good discussion! (100 pages)

Case Study – Implementing Multiple IT Governance Frameworks

This comprehensive report explores the issues in implementing multiple Information Technology Governance Frameworks (IT Governance Frameworks) and using a study of IT Governance Framework implementation across multiple organizations proposes best practices to extract maximum business value from these frameworks. (100+ Pages)

Integrating ITIL with other Frameworks

The author discusses the strengths and weaknesses of ITIL with a view to complementing it with other framework and processes for better business outcomes. Why ITIL? Why ITIL may not be enough? What more is needed? How to get it to work with ITIL? CIOs can learn how to use ITIL to create business value. Excellent Discussion! (100 pages)

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