This paper presents a framework to assess IT/IS project success and confirms the importance of 1) managing user expectations 2) communications in the success of Information Technology.
This paper evaluates the DeLone and McLean model of Information Systems Success, proposes a "3-D" extension to the model, and, proposes further research to perfect their proposed model. 
The authors argue that organizations pay lip service to IT investment management – they insist on a business case for every IT investment but do not apply the rigor to what is contained in it. The resulting lack of IT investment results is both expected and can be fixed using a better business case framework developed by the authors.
Can the CEO, CFO, CMO, CPO, and the CIO envision the same future for the information technology capability of the organization? Is it possible? Is it necessary? Does it help? The authors present a framework to make this shared vision for IT possible and useful! 
Does organizational culture help or hinder business IT alignment? The authors’ research shows that "firms with more congruent cultures had higher levels of strategic alignment maturity."
This research paper examines the impact of six factors on business it alignment (strategic alignment) namely, leadership, values and belief, IT managerial resources, service quality, and IT implementation success.
Does SOA live up to its promise of enabling business it alignment? Authors argue that SOA has not lived up to its promise however, "IT infrastructure flexibility is a potential enabler of IT-Business strategic alignment under conditions of a dynamic external environment."
The authors argue that unlocking business value from IT investments is a journey that must both be planned and managed. Further, organizations must adopt a two-stage approach to large-scale IT programs that distinguishes between "problem-based" and "innovation-based" implementations.