Chapter

Run IT Like a Business
Seven (7) Steps to Running IT as a Value Center

The “Run IT Like a Business” category is an essential resource for CIOs, IT leaders, and technology professionals seeking to transform their IT organization into a value-driven, customer-focused, and efficient business unit. As part of our CIO Reference Library, this category offers insights, practical advice, and resources on various aspects of running IT like a business, including IT leadership, strategy, service management, and financial management.

By exploring this category, you will gain insights into:

  • The importance of adopting a business mindset within the IT organization, focusing on value creation, customer satisfaction, and operational efficiency
  • Fundamental principles, frameworks, and best practices for running IT like a business, including ITIL, COBIT, and other industry standards and methodologies
  • Techniques for engaging IT and business stakeholders in the strategic planning process, fostering collaboration, and aligning IT initiatives with business objectives and priorities
  • Approaches to IT service management that promotes a customer-centric focus improve service quality and drive continuous improvement in IT service delivery.
  • Strategies for IT financial management, including budgeting, cost optimization, investment prioritization, and value realization
  • The role of IT governance, risk management, and performance measurement in ensuring the alignment of IT initiatives with business objectives, promoting transparency and accountability, and driving continuous improvement
  • Case studies, success stories, and lessons learned from IT leaders who have successfully transformed their IT organizations into value-driven, customer-focused, and efficient business units

By staying up-to-date with the latest “Run IT Like a Business” resources, CIOs, IT leaders, and aspiring professionals can gain valuable insights, practical guidance, and information on how to excel in their roles and advance their careers. Visit this category regularly to discover new content that will help you stay current with industry trends, develop your understanding of IT’s role as a business unit, and succeed in the dynamic world of IT leadership.

Sample Deliverables Running IT Like a Business Transformation

This presentation provides sample deliverables from an implementation of IT transformation to run an enterprise information technology (IT) organization like a business. Samples include an implementation approach and plan, performance metrics and analysis. A good read to understand performance driven IT transformation to run IT for business value instead of cost optimization.<br>
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November 17, 2014

Governing an IT Organization to Run Like a Business

This presentation discusses a case study of implementing a governance model to run IT organization like a business – the key governance structures, and roles and responsibilities required to implement a business like model for IT operations based on a real life example. Good Read!

November 17, 2014

An Overview of Running IT Like a Business

This paper takes a broader view to running information Technology (IT) like a business. Why run IT like a business? What are the implications on running IT like a business? How does running IT like a business achieve favorable business outcomes? How does running IT like a business impact the

November 17, 2014

Running IT Like an External Business

This case study provides a step by step approach to run IT like a business. From vision to goals to measured results this presentation is an excellent read for the CIO who wants to transform their IT organizations to a business like operating model. More importantly, it provides guidance to avoid the common pitfalls in implementing IT like a business as this IT organization was external to the business. Excellent Read!

November 17, 2014

Paper: Run IT Like a Business

Learn about the benefits, how to adopt a business-focused approach, steps to implement a business-focused IT management model, real-world examples, and tips for successful implementation.

November 17, 2014

How to Run IT Like a Business: A Complete Step-By-Step Guide

This step by step guide to running an information technology organization like a value center. Running IT like a business is the imperative because it maximizes return on investment, and provides excellent business IT alignment. However, most organizations cannot transform themselves from a cost center focus to a value driven

November 17, 2014

An Introduction to Running IT Like a Business

This paper discusses what it means to run IT like a business – what capability must an IT oranization develop to run like a business? An excellent place for a CIO to begin their journey in the business of IT.

September 7, 2014

How to Run IT Like a Business: Framework and Key Elements of Strategy

This whitepaper describes a framework for CIOs on how to run IT like a business – what are the elements of a strategy for running IT like a business? how to implement this strategy? what are the benefits derived from it? An excellent step by step guide to the business

September 7, 2014

Tool Selection for Running IT Like a Business

This whitepaper discusses tool selection for running IT like a business. CIOs are under pressure to demonstrate the value of IT. Running IT Like a business can help create and communicate the value of IT. A critical element of this strategy is IT service definition and pricing. CIOs need to select appropriate tools for this function. This whitepaper can help.

September 7, 2014

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