A Practical Guide to IT Governance Audit
This guide provides valuable insight into IT Governance and Strategy with a view to auditing the same. What is IT Governance? How to prepare for an audit? How to conduct a successful audit?
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Navigating the Challenges and Opportunities in IT Strategic Planning
This paper presents an approach to addressing two key challenges with the technology planning process.
Integrated talent management: Part 2 Surviving corporate adolescence
Growing up has never been easy, for people or for organizations. This research identifies four broad stages of growth, each with particular talent management issues. Then it offers guidelines for anticipating and heading off the next set of challenges before they happen.
What do “non IT” Leaders Want from IT Governance?
This survey was conducted to find out non-IT executives’ views on IT’s contribution to the business and identify ways their enterprises are governing IT.
eMarketing: The Digital Purchase Funnel
The attached study aims to answer the question of exactly when and where purchasers see online advertising, and what implications those discoveries may have on the process of planning and optimizing media.
Digging For Social Networking Gold
Where is the Social Networking Gold? Read this report, by Pew Research, to get good information on the demographics and trends of social networking and find out!
CIO to CPO?
Is the Chief “information” officer role evolving to Chief “Process” Officer? What is the imperative for this move? How will it happen?
Trends in Enterprise Architecture
This is a non-scientific survey of Enterprise Architecture trends. The problem with survey and statistics is that one can make just about anything from them!
How Effective is Your IT Governance?
Peter Weill and Jeanne Ross suggest ways to measure the effectiveness of IT Governance. They apply a simple framework that measures progress against four key objectives.
Offshore call centre benefits challenged
The advantages to banks and insurers of using offshore call centres are diminishing as wage costs rise in markets such as India, according to a new study. Wage rises of up to 15 per cent a year are reducing the cost benefits of overseas centers.