Optimizing IT Outsourcing: The Impact of Supplier Credibility
This research offers a deep dive into the importance of supplier credibility in optimizing IT outsourcing outcomes and relationships.
Vendor relationship management (VRM) refers to the process of building and maintaining productive relationships with external vendors that provide IT goods and services to an organization. Effective VRM can help organizations optimize IT spend, mitigate risk, and achieve desired business outcomes.
VRM may include:
Effective VRM requires a deep understanding of the organization’s IT needs, as well as the vendor landscape and market trends. IT executives should ensure that their VRM strategy is aligned with their organization’s IT sourcing goals and is well-documented.
The Vendor Relationship Management category within the CIO Reference Library provides CIOs and other IT executives with a comprehensive set of resources that illustrate effective VRM practices. This category includes a range of resources, such as articles, whitepapers, and case studies, that offer insights into different aspects of VRM, such as establishing clear expectations, monitoring vendor performance, facilitating communication, managing risk, and resolving disputes. By leveraging these resources, CIOs and IT executives can gain a deeper understanding of effective VRM practices and build and maintain productive relationships with vendors to achieve desired business outcomes.
This research offers a deep dive into the importance of supplier credibility in optimizing IT outsourcing outcomes and relationships.
This guide provides useful advice on creating partnerships with key solution providers. These alliances improve delivery quality and benefit realization at the same time sharing risks with key suppliers.
This presentation discusses: How can organizations reduce cost and risk in software deals? What are the hidden costs in SaaS agreements, and how can organizations avoid them?
This whitepaper presents a generic template and guidelines for vendor selection. It does not promise to be a complete or definitive work on the topic nor a de-facto standard for vendor selection.
This research report discusses how top companies use technology and partners to create a world class logistics capability.
This whitepaper identifies key concerns and discusses best practices to address them to secure data and intellectual property in offshore outsourcing relationships
This white paper discusses vendor management best practices for successful IT and business process outsourcing.
 This article uses the practices implemented by Indian outsourcing company Tata Consultancy Services (TCS) to discuss the issue of managing knowledge and expertise spread across organizational and geographic boundaries in an offshore outsourcing arrangement.
This excellent presentation provides an in-depth discussion on contracts related to outsourcing – what are the key elements in an outsourcing contract? What are the essential components of contract management?
This paper discusses the key learning/best practices, that lead to high performance outsourcing, gleaned from the masters i.e. executives who have been there, done that and can claim success in the world of outsourcing services! 
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