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Vendor Relationship Management

e-Book: A Complete Guide to Strategic Sourcing

This is a thorough discussion on the key aspects of purchasing, supply chain management, and strategic sourcing. CIOs who want to get the basics right will find this a very helpful reference. (800+ pages) This guide to strategic sourcing will…

Vendor Relationship Management Guide

This guide provides useful advice on creating partnerships with key solution providers. These alliances improve delivery quality and benefit realization at the same time sharing risks with key suppliers.

A Structured Approach to Vendor Selection

This whitepaper presents a generic template and guidelines for vendor selection. It does not promise to be a complete or definitive work on the topic nor a de-facto standard for vendor selection.

Managing Dispersed Expertise in Offshore Outsourcing

 This article uses the practices implemented by Indian outsourcing company Tata Consultancy Services (TCS) to discuss the issue of managing knowledge and expertise spread across organizational and geographic boundaries in an offshore outsourcing arrangement.

Drafting Outsourcing Contracts

This excellent presentation provides an in-depth discussion on contracts related to outsourcing – what are the key elements in an outsourcing contract? What are the essential components of contract management?

Best Practices in High-Performance Outsourcing

This paper discusses the key learning/best practices, that lead to high performance outsourcing, gleaned from the masters i.e. executives who have been there, done that and can claim success in the world of outsourcing services! 

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