Explore insights on enhancing efficiency, integrating systems, and strategically aligning technology to meet organizational goals. A comprehensive resource for CIOs and IT professionals, showcasing the application of BPM principles to solve real-world problems.
Learn about a cutting-edge approach in Business Process Management that uses the voice of call center customers to pinpoint and solve process issues in the service industry, including sectors like life insurance.
 This presentation discusses the connection between service oriented architecture (SOA) and compliance.
Delve into the world of enterprise architecture with this introductory guide. Learn about key frameworks and methodologies that align IT with business strategies, essential for any IT professional seeking to understand and apply EA principles in their organization.
A quick overview of the Federal Enterprise Architecture (FEA).
This white paper provides an overview of enterprise architecture’s role in the enterprise transformation process: common definitions, frameworks and views, the EA linkage to solution architectures and service-oriented architectures, the business value of EA and a summary of implications that EA imposes on successful software development.
A quick introduction to enterprise architecture – definition, benefits, business value, best practices, frameworks, and lessons learnt. 
This paper discusses best practices to align enterprise architecture with business strategy.
This IT architecture capability maturity model (CMM) assessment guide explains a framework to assess the progress an organization has made in implementing enterprise architecture against established best practices targets – the underlying premise is that as enterprise architecture matures so do the benefits to the organization.
A simplified enterprise architecture maturity assessment model based upon a roadmap that migrates from “as-is” to “to-be” environment. Decision making at each step along the way is facilitated by understanding the risks and rewards of the options presented at that step.
