Introduction to Earned Value Management (EVM) A presentation on the Earned Value Management (EVM) methodology. Good read! May 21, 2009
Customer Lifetime Value Toolkit What is the lifetime value of a "customer"? Use this simple but powerful toolkit to get an answer. May 21, 2009
Measuring Information Productivity Excellent paper on IT value measurement. This framework powered Baseline’s 500. Very informative. May 21, 2009
Adding Value to the IT Organization Managing IT like a business? Here is another tool to assist you. May 21, 2009
Corporate Valuations and Customer Lifetime Value What is the connection between shareholder value and customer lifetime value? Read On… May 21, 2009
Gartner Recommends Key Cost-Cutting Tactics in Data Management and Integration A recession is upon us. Are you ready? May 21, 2009
2007 IT Strategy Plan For State Government A sample IT Strategy Plan for a state government. Good read. May 21, 2009
IT Strategy Framework with SOA A very good presentation that extends an IT Strategy framework to include solutions architecture using service oriented architecture (SOA.) Good read! May 21, 2009
Measuring IT Success at the Bottom Line IT business value (ITBV) program provides a customer-focused, data-driven IT investment decision making process and framework for measuring and evaluating IT products, services, and support in terms that reflect business benefits. May 21, 2009
Connecting Customer Retention Efforts with Customer Lifetime Value What is the impact of customer retention efforts on Customer lifetime value? Read On… May 21, 2009