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IT Strategy 101 Course Syllabus

Download this syllabus for the IT Strategy 101 Course which offers a structured framework for mastering IT management. The course, led by industry expert Sourabh Hajela, is tailored for CIOs, IT leaders, and professionals responsible for aligning IT with business objectives. Covering essential topics like IT Capability, strategic IT investments, and ROI calculation, this syllabus provides a clear path to effectively utilizing IT as a strategic tool for business success.
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Module OneIntroduction: What is the need for a differentiated IT capability?
  • Environmental Factors

  • Industry/Competitive drivers

  • Organizational issues

  • Technology enablers
Module TwoOverview of Business Capability: How does business drive IT Capability?
  • Business models

  • Business Strategy

  • Business Processes

  • Organization

  • Metrics
Module ThreeBusiness Drivers: Where does IT add value?
  • Product Development

  • Marketing

  • After Sales Service

  • Manufacturing

  • Procurement

  • Supply Chain

  • Financials

  • Administration (incl. Human Resources)

  • Vendor Management
Module FourInformation Technology Capability Part I: Translating Business requirements into technology solutions
  • IT Strategy

  • Enterprise Architecture Planning

  • E-Strategy

  • Systems Strategy

  • IT Processes

  • IT Governance

  • IT Metrics

  • IT Assets
Module FiveInformation Technology Capability Part II: What are the key elements of IT Infrastructure and how do they business solutions?
  • Architecture

  • Hardware

  • Application

  • Software

  • Databases

  • Application Servers

  • Middleware

  • Networks Tools
Module SixE-Business: How has the Internet added to business capabilities?
  • Internet/Intranet/Extranet

  • Impact on Business capability

  • Internet and the new way of doing business

  • e-CRM: Internet and CRM

  • e-SCM: Internet and the Supply Chain

  • e-Procurement: Internet and procurement

  • How has the internet affected internal operations
Module Seven
Measuring IT Return on Investment (ROI):

  • Why is measurement important?

  • What are the common frameworks used?

  • A practical approach to measuring ROI
Module Eight
Key Technology issues: Technology Trends and implications


  • Security

  • Legal, Ethical and Regulatory Issues
Module Nine
Case Studies: Practical Applications of creating IT value


  • Customer Relationship Management (CRM)

  • Enterprise Resource Planning (ERP)

  • Supply Chain Management (SCM)
Module Ten
Summary and Next Steps


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