This comprehensive case study details the implementation of Information Technology Infrastructure Library (ITIL) at a large enterprise. Good insights for the CIO to learn from a real life example.
ITIL Case Study
- March 17, 2022

- Sourabh Hajela
- Executive Editor - CIO Strategies
Don’t Miss These Related References:
- Case Study - Ensuring Accuracy of ITIL Maturity Assessment
- Case Study: Is ITIL Framework Effective?
- IT Strategy Case Study of Using ITIL for Business IT Alignment
- Case Study of Enhancing IT Service Management through CMMI and ITIL Integration
- Case Study: Maximizing IT Service Management Efficiency through ITIL and CMMI Integration
Signup for Thought Leader
Get the latest IT management thought leadership delivered to your mailbox.
Our 100% โNO SPAMโ Guarantee
We respect your privacy. We will not share, sell, or otherwise distribute your information to any third party. Period. You have full control over your data and can opt out of communications whenever you choose.