This excellent primer on implementing the balanced scorecard introduces strategy maps, discusses effective scorecard design, provides tips on implementation considerations, discusses tools and software for BSC, and illustrates successful implementation with examples and case studies. MUST READ!
This case study demonstrates the use of the Balanced Scorecard by an IT department to demonstrate value to business and stave off efforts to make IT a cost center.
This paper discusses the implementation of an IT Balanced scorecard at a healthcare organization (hospital) using “SAS® Strategic Performance Management for Healthcare”
This paper presents a balanced scorecard based model to evaluate the effectiveness of a Customer Relationship Management (CRM) solution.
This paper discusses and describes the development and implementation of a departmental BSC within an Information Services Division (ISD) of a Canadian financial group. It also uses an IT BSC maturity model to determine the maturity level of the IT BSC under review.
This balanced scorecard for the Kenyan Red Cross can be used as an example/sample to create your own.
This presentation discusses the step by step development of a balanced scorecard to create an organizational wellness and development model.
Are there ways to align individual goals and incentives with those of the organization? Can the Balanced Scorecard help? This case study explores this issue in depth.
This paper compares and contrasts two of the most widely adopted Performance Management (PM) frameworks – Balanced Scorecard and Results-Based Management.
This presentation provides an overview of the process to create a balanced scorecard (BSC)