This paper makes the connection between enterprise architecture planning (EA), and business process management (BPM) making the argument that effective business transformation requires a combination of both disciplines.
Where is business process management (BPM) headed? This excellent presentation discusses future trends in business process management.
The author argues for combining business process management (BPM) with enterprise architecture (EA) to create lasting value from business transformation. The focus of business transformation is on process. Can BPM and business architecture add to this mix to create sustainable business value through transformation? Read On>>
This case study demonstrates the value of using Enterprise Architecture Planning (EAP) and Business Process Management (BPM) to define, design and implement a shared services vision for information technology – one that delivers value to the business.
This white paper discusses that since EA is a huge concept and trying to embrace all aspects at once would be extremely difficult. It also notes that while no IT, Telecom or consultancy firm can cover everything alone, it can form the basis for a move from a silo based approach to a modular,standardized layered approach based on Business Process Management, which evaluates alternative processes based on cost-benefit analyses
BPM has the potential to eliminate the business-IT divide because it allows business and IT to do what they do best.
This quick introduction to business process management (BPM) provides a definition, modeling language and implementation advice.
This paper defines the BPM concept and highlights its importance to an enterprise’s ability to stay competitive and remain agile in a constantly changing global marketplace.
This paper introduces voice of call center customers (VOC) as a data source for business process management (BPM) to help decision makers better understand customer needs and make consistent decisions regarding customer support.
This presentation discusses a framework for business process architecture