Topic: it chargeback

The Financial Perspective on Running IT Like a Business

This presentation discusses the financial considerations of running IT like a business – pricing, and cost allocation for IT services is a critical aspect of running IT like a business. What role does IT financial management play, how to develop the right pricing strategy, and how to allocate IT costs are discussed in this presentation.

Step by Step Guide to Running IT Like a Business

This whitepaper takes the financial perspective on running IT like as business and details a step by step process to achieve the objective of running IT as a business. Define the services IT provides? Identify unit costs? Determine unit prices? Identify service consumption rates? Invoice the business and get paid!

IT Chargeback Case Study

This paper discusses the design, implementation of an activity-based cost management model, integrated with a service- level billing mechanism – including, electronic SLAs, IT service- level performance metrics, and sample Customer Feedback surveys.

IT Financial Management and Cost Recovery

This whitepaper discusses ways to gain insight into costs across portfolios, vendors and resources so an IT Organization can develop meaningful IT financial management and recovery processes to better align IT planning and budgetary decisions with business goals and simplify cost allocation to business units.<br />

IT Chargeback For Effective IT Financial Management

This paper introduces IT financial management as a critical aspect of an organizational IT strategy. It specifically provides an overview of how costs incurred by the IS enterprise in support of the BUs can be recovered—a practice that is widely known as IT chargeback. In this discussion, we address the major opportunities, considerations, approaches, and benefits for implementing and/or modifying IT chargeback schemes in an organization.

Best Practices for Shared Services Chargeback

This presentation discusses best practices for shared services chargeback – what is the objective? how to go about it? what are alternative models/frameworks/methodologies for chargeback? – with illustrative examples.

IT Chargeback as a Tool for Business IT Alignment

This research analyzed IT chargeback in different organizations and reached the conclusion that IT chargeback approach could facilitate useful discussions between the IT unit and business units about business priorities and the value of IT services.

Editor's Picks

Sample IT Strategy Plan

A good IT Strategy Plan that you can use as a template to create your own.

IT Strategy Presentation

This in-depth – 78 pages – presentation goes into just about everything you would have wanted to know about IT Strategy aka business IT alignment (ICT Strategy, IS strategy, IS strategic alignment, IT Alignment, strategic information systems planning (SISP)…)

IT Strategy Example

This is an in-depth information technology strategic planning example that details the process and framework that CIOs can adapt to give direction to their own IT Organizations. Excellent Read!! (200 pages)

IT Strategy Template

Use this template to create an IT strategic plan for your organization – aligning business with IT strategy. IT Strategy Template can be downloaded for free by CIO Index members.

7 Steps to Business and IT Alignment

No business will ever reach the goal of “business and IT alignment”. Should this discourage you from pursuing business and IT alignment? NO! It is a worthy goal to pursue. Indeed, it is a critical one to pursue. You might never reach alignment but you can take steps to get ever closer. This requires a process. Often, we ignore the fact that business and IT alignment is a process. This process does not have a starting point nor does it have an end. It is a series of “learn and do” cycles that incrementally get towards alignment. Let me explain.

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