This case study illustrates the use of a structured approach to IT cost optimization.
This vendor driven whitepaper provides two case studies that illustrate the need for transparency in IT costs. You will have to step over the self promotion to get to the meat but it is worth it.
This slide presents a framework to allocate shared services costs back to the business.
This paper discusses the design, implementation of an activity-based cost management model, integrated with a service- level billing mechanism – including, electronic SLAs, IT service- level performance metrics, and sample Customer Feedback surveys.
This whitepaper discusses ways to gain insight into costs across portfolios, vendors and resources so an IT Organization can develop meaningful IT financial management and recovery processes to better align IT planning and budgetary decisions with business goals and simplify cost allocation to business units.<br />
This presentation makes the case for a "better" IT cost allocation model.
This presentation delves into effective ways of managing ICT finances
This paper presents an activity based costing (ABC) based model for information technology services developed at an international company.
This paper presents a framework for cost optimization – reduce spend while maintaining high service and quality.