it cost transparency

The Case for IT Cost Transparency

This vendor driven whitepaper provides two case studies that illustrate the need for transparency in IT costs. You will have to step over the self promotion to get to the meat but it is worth it.

IT Chargeback Case Study

This paper discusses the design, implementation of an activity-based cost management model, integrated with a service- level billing mechanism – including, electronic SLAs, IT service- level performance metrics, and sample Customer Feedback surveys.

IT Financial Management and Cost Recovery

This whitepaper discusses ways to gain insight into costs across portfolios, vendors and resources so an IT Organization can develop meaningful IT financial management and recovery processes to better align IT planning and budgetary decisions with business goals and simplify cost allocation to business units.<br />

IT Cost Optimization

This paper presents a framework for cost optimization – reduce spend while maintaining high service and quality.

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