Topic: IT Metrics

Creating a CIO Dashboard

With so much going on, how can the CIO focus on the right things? By creating a dashboard that clearly shows you the status of the most important things – the successes, the failures, and most importantly the risks. This paper shows you how to create an effective executive dashboard. 

A Framework for IT Value for Not For Profit Organizations

This presentation introduces a framework for IT value that has been adapted for use by not-for-profit or public service organizations (government entities for example). The key challenge for such organizations is the quantification of value delivered through information technology strategic planning and implementation in the absence of profit or dollar denominated metrics. This framework proposes metrics that are designed for not-for-profit use. Excellent Read!

Introduction to IT Metrics

This paper provides an in depth introduction to IT Metrics, and provides guidance on implementing a program to measure and track IT value. What are IT Metrics? Why are metrics important? What are some important metrics? How to use IT Metrics to align business with IT? What are the lessons learned in implementing an IT Metrics program? How to make metrics work with IT processes, and other elements of IT capability? Good Read!

IT Metrics that Matter

This paper takes a minimalist approach to IT metrics – what are the key i.e. absolutely essential metrics that a CIO needs to measure to create value from IT? The argument is very grounded because a lot of times we collect interesting facts that have no bearing on good decisions or anything of meaning. A large number of facts also slows down decision making, and fogs up the process in many undesirable ways. So, why not focus on the metrics that really matter? What are they? Read On!

Strategic IT Metrics

This paper introduces strategic metrics – how to measure effectiveness, and efficiency? The discussion defines these dimensions, and provides examples of each. This discussion complements IT metrics that measure infrastructure / technical parameters to provide a complete CIO Dashboard.

IT Budgeting Best Practices

Ideally, budgeting is part of an integrated performance management process and framework which is driven by value based metrics and shareholder value metrics. However, implementing these processes proves difficult for even the most accomplished organizations. This whitepaper provides guidance on best practices in budgeting – how to create an integrated performance management process driven by shareholder value. The advice is for the CFO but can be easily adapted for the CIO.

IT Financial Management

The author argues that financial visibility is critical for portfolio and project success. This presentation discusses IT financial management – what is it? what are the key financial metrics? how can IT financial management drive business decisions?

Editor's Picks

Sample IT Strategy Plan

A good IT Strategy Plan that you can use as a template to create your own.

IT Strategy Presentation

This in-depth – 78 pages – presentation goes into just about everything you would have wanted to know about IT Strategy aka business IT alignment (ICT Strategy, IS strategy, IS strategic alignment, IT Alignment, strategic information systems planning (SISP)…)

IT Strategy Example

This is an in-depth information technology strategic planning example that details the process and framework that CIOs can adapt to give direction to their own IT Organizations. Excellent Read!! (200 pages)

IT Strategy Template

Use this template to create an IT strategic plan for your organization – aligning business with IT strategy. IT Strategy Template can be downloaded for free by CIO Index members.

7 Steps to Business and IT Alignment

No business will ever reach the goal of “business and IT alignment”. Should this discourage you from pursuing business and IT alignment? NO! It is a worthy goal to pursue. Indeed, it is a critical one to pursue. You might never reach alignment but you can take steps to get ever closer. This requires a process. Often, we ignore the fact that business and IT alignment is a process. This process does not have a starting point nor does it have an end. It is a series of “learn and do” cycles that incrementally get towards alignment. Let me explain.

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