Topic: IT Performance metrics

A Framework for IT Value for Not For Profit Organizations

This presentation introduces a framework for IT value that has been adapted for use by not-for-profit or public service organizations (government entities for example). The key challenge for such organizations is the quantification of value delivered through information technology strategic planning and implementation in the absence of profit or dollar denominated metrics. This framework proposes metrics that are designed for not-for-profit use. Excellent Read!

Introduction to IT Metrics

This paper provides an in depth introduction to IT Metrics, and provides guidance on implementing a program to measure and track IT value. What are IT Metrics? Why are metrics important? What are some important metrics? How to use IT Metrics to align business with IT? What are the lessons learned in implementing an IT Metrics program? How to make metrics work with IT processes, and other elements of IT capability? Good Read!

Public Value Assessment Tool (PVAT)

This guide provides an overview of the Public Value Assessment Tool (PVAT) to assess, in a structured way, the public value of a government initiative so that an agency can review the expected public value across their entire portfolio of open government initiatives.

IT Financial Management

The author argues that financial visibility is critical for portfolio and project success. This presentation discusses IT financial management – what is it? what are the key financial metrics? how can IT financial management drive business decisions?

Gartner Business Value Model

This whitepaper discusses the Gartner Business Value Model – a framework for measuring business performance.

Editor's Picks

Sample IT Strategy Plan

A good IT Strategy Plan that you can use as a template to create your own.

IT Strategy Presentation

This in-depth – 78 pages – presentation goes into just about everything you would have wanted to know about IT Strategy aka business IT alignment (ICT Strategy, IS strategy, IS strategic alignment, IT Alignment, strategic information systems planning (SISP)…)

IT Strategy Example

This is an in-depth information technology strategic planning example that details the process and framework that CIOs can adapt to give direction to their own IT Organizations. Excellent Read!! (200 pages)

IT Strategy Template

Use this template to create an IT strategic plan for your organization – aligning business with IT strategy. IT Strategy Template can be downloaded for free by CIO Index members.

7 Steps to Business and IT Alignment

No business will ever reach the goal of “business and IT alignment”. Should this discourage you from pursuing business and IT alignment? NO! It is a worthy goal to pursue. Indeed, it is a critical one to pursue. You might never reach alignment but you can take steps to get ever closer. This requires a process. Often, we ignore the fact that business and IT alignment is a process. This process does not have a starting point nor does it have an end. It is a series of “learn and do” cycles that incrementally get towards alignment. Let me explain.

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