A Framework to Create a Business Case for Outsourcing


This paper presents a framework for assessing outsourcing benefits and costs from the firm’s perspective


This paper presents a framework for assessing outsourcing benefits and costs from the firm’s perspective; then, it identifies the specific governance costs associated with outsourcing; delineates the three major determinants of outsourcing governance costs: product/activity complexity, contestability and asset specificity; presents four standard potential outsourcing situations and suggest appropriate responses for each; and finally, presents some brief conclusions relating to the contingent nature of the potential net benefits of outsourcing




Signup for Thought Leader

Get the latest IT management thought leadership delivered to your mailbox.

Mailchimp Signup (Short)

Join The Largest Global Network of CIOs!

Over 75,000 of your peers have begun their journey to CIO 3.0 Are you ready to start yours?
Mailchimp Signup (Short)