Outsourcing is a highly complex business partnership - it is not a business transaction nor is it a business arrangement. This partnership should align your requirements with the vendor's - or more appropriately partner's - capabilities. However, the focus must be on the delivery of business value over an extended period of time. The outsourcing contract must be comprehensive. However, like with any other partnership, the success or failure of this one will also depend not on contracts but on the relationship.
This guide outlines key legal issues that confront companies in planning the outsourcing of operations as part of their business strategies, in providing services on an outsourced basis, and in managing the relationship between customer and service provider.
A Guide to Legal Issues in Outsourcing Contracts
This guide outlines key legal issues that confront companies in planning the outsourcing of operations as part of their business strategies, in providing services on an outsourced basis, and in managing the relationship between customer and service provider.
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