What is BPM? How can it help the enterprise? How is it different from OLAP or BI? Is it old wine in a new bottle?
The value of BPM is not being debated but its true context and use are sometimes confused. Before one can apply this discipline, one must understand its context. This article provides a good context for BPM - from the value perspective. It provides examples of BPM in use so one can answer the questions posed at the beginning of this post!
