Building the Next Generation IT Chargeback Application

This presentation discusses the history and growth of IT chargeback and the functions and features in IT Chargeback application that are effective in creating business value.
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The presenter discusses the following:

  • What have our customers done with their IT Chargeback applications?
  • What have they required?
  • What do they require now?
  • Which functions have been effective and which have failed?

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