"Most people are familiar with the term operational excellence; optimizing cost, quality, and speed. It has become a prerequisite to fuel the next level of competitive differentiation -- management excellence -- which is characterized by three other attributes; smart, agile, and aligned. Neither can be achieved without technology excellence; an IT strategy that focuses on being complete, open, and integrated. Figure 1 describes our view on Business and IT Alignment."
Business and IT Alignment: An Oracle View
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