IT Governance Frameworks are very useful in monitoring and controlling IT investments and ensuring delivery or results against promises made. ITIL, COBIT, etc serve a useful purpose. However, often, they are not implemented correctly and/or do not produce the desired results. This study explores the reasons for these failures and based upon successful implementation across multiple organizations proposes best practices to implement IT Governance Frameworks.
- What are some leading IT Governance Frameworks (ITIL, COBIT, CMMI...)
- Why are they important? Why implement them?
- What are the pros and cons of implementing them?
- What are the strengths and weaknesses of each?
- What to consider when implementing them in the enterprise? Whole or part? As is or customized?
- How do these frameworks complement each other? Do they? Which works best with which?
- What are the lessons learned from organizations that have implemented these frameworks?
- Is there a model to implement one or more of them together?
CIOs cannot escape the reality that IT Governance Frameworks are required for their organization. You must also face up to the fact that there are complicating issues when implementing a framework. So, how do you implement IT Governance Frameworks for better business outcome? This study can help.