Exploring IT Artifact and Work System Definitions in Information Systems


In this detailed analysis, uncover the significance of how IT artifacts and work systems are defined in Information Systems research and their influence on the field.


This comprehensive analysis delves into the nuances of defining IT artifacts and work systems within the Information Systems field. It thoroughly examines the impact of these definitions on IS research and practice, emphasizing the necessity for clarity and precision. The analysis critically evaluates existing definitions, offers alternative conceptual frameworks, and underscores the influence of terminological exactness on understanding post-adoptive IT behaviors and systems' performance.

This in-depth analysis addresses a critical aspect of Information Systems research: the precise definition of IT artifacts and work systems. In the ever-evolving field of Information Systems, clarity in terminology is not just academic but impacts real-world applications and understandings.

The document highlights a common issue professionals and researchers face in this domain: the varying and often ambiguous definitions of key terms like 'IT artifacts' and 'work systems.' This lack of uniformity leads to challenges in effectively communicating concepts, applying research findings, and even in the post-adoption behavior of IT systems.

It's a concern that resonates deeply within the community, as the misinterpretation or oversimplification of these terms can significantly affect research outcomes and the efficiency of systems in practice. For instance, a survey mentioned in the document reveals that differing interpretations of 'work systems' can lead to varied and sometimes incompatible approaches in IT system implementation.

The document then offers a well-structured approach to tackling this issue. Critically analyzing existing definitions brings to light the gaps and overlaps in current understandings. Furthermore, it proposes more comprehensive and inclusive definitions to bridge these gaps. These suggestions are not just theoretical; they are practical tools designed to enhance the consistency and applicability of Information Systems research.

This analysis stands out as a valuable resource for anyone in the field of Information Systems, from academic researchers to IT professionals, offering a more straightforward path toward a unified understanding of crucial terms and their practical implications in the real world.

Main Contents:

    • Examine the varied definitions of 'IT artifacts' and 'work systems' in Information Systems research.
    • Discuss the impact of these definitions on the practical application and understanding of Information Systems.
    • Analysis of the consequences of ambiguous or inconsistent terminology in IS research and practice.
    • Critique of existing definitions and a proposal for more comprehensive and inclusive alternatives.
    • Exploration of the relationship between terminological clarity and effective post-adoptive behavior of IT systems.

Key Takeaways:

    • The clarity and precision of definitions in Information Systems, particularly for terms like 'IT artifacts' and 'work systems,' are crucial for effective communication and application in the field.
    • Ambiguous or varied definitions can lead to significant challenges in research applicability and system implementation in practice.
    • Consistent and comprehensive terminology is essential for aligning research with practical outcomes and enhancing the overall effectiveness of Information Systems.
    • The document's proposed definitions aim to bridge gaps in current understandings, offering a more unified and practical approach to Information Systems research.
    • Understanding and adopting these refined definitions can significantly impact the success of IT system implementations and the advancement of the Information Systems field.

CIOs can leverage this analysis to define IT artifacts and work systems in Information Systems to address several real-world challenges they commonly face:

  1. Enhancing Communication and Alignment: By adopting the clearer and more comprehensive definitions proposed in this analysis, CIOs can improve communication within their teams and with external stakeholders. A unified understanding of key terms reduces misunderstandings and aligns efforts more effectively, leading to smoother project execution and collaboration.
  2. Guiding IT Strategy and Decision Making: The document provides a deeper understanding of IT artifacts and work systems, which are core components of any IT strategy. By internalizing these concepts, CIOs can make more informed decisions about technology investments, system implementations, and IT governance.
  3. Improving System Implementation and Adoption: The clarity in definitions can aid CIOs in designing and implementing IT systems that are better aligned with organizational needs. Understanding the nuances of work systems, in particular, helps in creating IT solutions that are more user-friendly and thus more likely to be adopted successfully by end-users.
  4. Facilitating Research and Development: For CIOs involved in R&D or who rely on cutting-edge research to inform their IT practices, this document offers a framework for evaluating and applying research findings more effectively. With clear definitions, they can more accurately assess the relevance and applicability of research to their specific context.
  5. Enhancing Vendor Relationships and Technology Selection: CIOs can use the precise terminology outlined in this analysis to articulate their requirements and evaluate offerings when engaging with vendors and selecting technology solutions. This ensures that the technology chosen aligns closely with the organization's work systems and IT artifact needs, leading to more successful technology integrations and partnerships.

In summary, this detailed exploration of IT artifacts and work system definitions in Information Systems offers CIOs a valuable tool for improving internal processes, strategic decision-making, and external collaborations, which are crucial for navigating information technology's complex and rapidly evolving landscape.




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