This document provides detailed guidance on implementing the balanced scorecard (BSC). Excellent discussion for the CIO who wants to understand performance measurement and management using the Balanced Scorecard Framework.
This e-Book discusses the following:
- What is performance measurement?
- What is performance management?
- What is the balanced scorecard?
- How to measure performance using the balanced scorecard?
- How to implement the balanced scorecard?
A step by step guide to implement performance management in the enterprise.