EFQM Business Excellence Model and the Balanced Scorecard

This paper explores the relationship between the EFQM business excellence model and the balanced scorecard framework - Are the Balanced Scorecard and the EFQM Excellence Model mutually exclusive or do they work together to bring added value to a company?


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EFQM Business Excellence Model and the Balanced Scorecard

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EFQM Business Excellence Model and the Balanced Scorecard

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