This presentaiton on the Gartner Business Value Model discusses the following:
- How is the Gartner Business Value Model being developed? What criteria are being used to select the metrics that provide real insight on how business value is created?
- What are the applications of the model? How can internal management teams use the model to make better decisions? How can senior executives use the model to communicate more effectively with external stakeholders?
- What are the plans for the model in the future? How will the metrics be recognized as industry standards?