Operational IT Governance


This article introduces an operational approach to IT governance, describing governance as an intentional activity with its own lifecycle and artifacts. The authors then describes a value-based approach to IT governance processes and a set of principles that IT organizations can adapt to realize the benefits of governance in their business setting.
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Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf. 1



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