Ovum Technology Audit: Compuware Vantage and Gomez APM


This document offers a comprehensive audit of an Application Performance Management solution, highlighting its ability to manage and enhance application performance in diverse IT environments.


Analyst firm Ovum provides a technology audit of Compuware’s Application Performance Management (APM) solution.  Ovum reports, “The Vantage-Gomez proposition has immense value for mid-sized and large enterprises with globally distributed operations. It facilitates automated monitoring and issue identification and resolution for the entire application delivery stack, even for applications accessed over the Internet. Compuware also offers a relatively short time to value through SaaS and appliance-based delivery models.” Ovum also discusses Compuware’s product strategy and an analysis of the APM solution, including capabilities for Solution Architecture and Third-party Integration, Application Monitoring, Event Correlation, Diagnosis and Root-cause Analysis, and Transaction Management.

Managing and optimizing application performance is a critical challenge for IT professionals in today's fast-paced digital landscape. This technology audit dives into an advanced Application Performance Management (APM) solution, addressing the pressing need for efficient and effective management of applications across both enterprise and Internet environments.

Organizations often grapple with complexities in application management, especially when dealing with hybrid environments that span on-premises and cloud-based systems. The intricacies of monitoring application performance, diagnosing issues, and ensuring optimal user experience can be overwhelming. These challenges are compounded by the need to integrate various third-party tools and systems, making the overall process cumbersome and often inefficient.

The audited APM solution addresses these challenges and offers a robust architecture designed for comprehensive monitoring and management. It provides detailed insights into application performance, including real-time monitoring, event correlation, and diagnostic capabilities. The solution's ability to rapidly pinpoint the root cause of performance issues is particularly noteworthy. Moreover, it facilitates seamless integration with other systems, enhancing its utility in diverse IT landscapes.

This audit highlights the solution’s capacity to effectively manage complex application environments for organizations aiming to maintain high-performance standards. The solution is versatile for IT professionals, from detailed transaction management to holistic performance management. It simplifies the application management process and ensures that enterprises can deliver a consistently high-quality user experience, which is paramount in today’s digital-centric world.

This technology audit offers a comprehensive look into how an advanced APM solution can be a game-changer for organizations struggling with application performance challenges. It is a valuable resource for IT departments seeking to elevate their application management strategies and ensure robust, efficient, and seamless application performance across all platforms.

Main Contents

  1. Comprehensive Review of APM Solution Architecture: Examining the Application Performance Management solution's structural design and technical aspects.
  2. Performance Monitoring and Event Correlation: Detailing the solution's capabilities in monitoring application performance and correlating events for efficient problem identification.
  3. Diagnostic and Root-Cause Analysis Features: Discuss the solution's diagnostic tools and methods for identifying the underlying causes of performance issues.
  4. Integration with Third-Party Systems: Highlighting how the solution integrates with various external systems and tools, enhancing its applicability in diverse IT environments.
  5. Application Transaction and Performance Management: Exploring the solution's effectiveness in managing application transactions and overall performance across enterprise and Internet environments.

Key Takeaways

  • Advanced Monitoring Capabilities: The audited APM solution provides sophisticated monitoring tools for maintaining high application performance standards in complex IT environments.
  • Effective Problem Solving: Its diagnostic and root-cause analysis capabilities enable quick identification and resolution of performance issues, ensuring minimal impact on user experience.
  • Seamless Integration: Integrating various third-party systems makes this APM solution versatile and adaptable to different technological setups.
  • Enhanced IT Efficiency: By employing this APM solution, IT departments can significantly improve their efficiency in managing application performance, leading to better operational outcomes.
  • Strategic Tool for IT Professionals: The audit establishes the APM solution as a strategic asset for IT professionals aiming to optimize application performance in an increasingly digital world.

This technology audit of an advanced Application Performance Management (APM) solution offers CIOs a valuable resource for tackling real-world IT challenges. By leveraging the insights from this document, CIOs can:

  1. Enhance Application Performance Monitoring: The audit provides an in-depth understanding of sophisticated monitoring capabilities. CIOs can use this knowledge to implement or upgrade their application performance monitoring strategies, ensuring they can rapidly identify and address performance issues before they impact end users.
  2. Streamline Diagnostic Processes: With detailed information on the APM solution's diagnostic and root-cause analysis features, CIOs can streamline their troubleshooting processes. This enables quicker resolution of issues, minimizing downtime and improving overall application reliability.
  3. Facilitate Effective Integration: The audit's focus on the solution’s integration capabilities with third-party systems allows CIOs to better plan and execute the integration of this APM tool into their existing IT infrastructure. This can lead to a more cohesive and efficient IT environment.
  4. Improve Decision-Making: The comprehensive data and insights provided by the APM solution can aid CIOs in making more informed decisions regarding IT investments, resource allocation, and technology strategies, especially in complex enterprise and Internet environments.
  5. Optimize User Experience: By implementing the practices and tools outlined in the audit, CIOs can significantly enhance the user experience. This is crucial for maintaining customer satisfaction and competitive advantage in the digital marketplace.

In essence, this technology audit serves as a guide for CIOs to harness the capabilities of an advanced APM solution, enabling them to effectively address the multifaceted challenges of modern application performance management.

This technology audit on an advanced Application Performance Management (APM) solution can be an invaluable tool for CIOs dealing with the complexities of modern IT environments. By utilizing the insights from this document, CIOs can address several real-world challenges:

  1. Optimizing Application Performance: The audit provides a deep dive into the APM solution's capabilities for monitoring and enhancing application performance. CIOs can leverage these insights to fine-tune their application performance strategies, ensuring smoother and more efficient operations.
  2. Diagnosing and Resolving IT Issues: With detailed analysis of diagnostic and root-cause analysis features, CIOs can improve their approach to identifying and resolving IT issues. This can lead to reduced downtime and a better user experience.
  3. Integrating Diverse IT Systems: The document's focus on integration capabilities with third-party systems is particularly useful. CIOs can use this information to incorporate the APM solution more effectively into their IT infrastructure, creating a more cohesive and efficient system.
  4. Strategic Decision Making: The comprehensive overview of the APM solution can aid CIOs in making informed strategic decisions about IT investments and technology adoption, ensuring that they align IT initiatives with broader organizational goals.
  5. Enhancing User Satisfaction: By implementing the tools and strategies outlined in the audit, CIOs can significantly improve the end-user experience, which is critical in maintaining customer satisfaction and competitive advantage.

Overall, this technology audit equips CIOs with the knowledge to effectively utilize an advanced APM solution, helping them to address the challenges of managing complex IT environments and ensuring high application performance standards.




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